new Shipping Policy

Open Parcel Box Feature Policy

At YOLO, we want you to be delighted with your purchase. That's why we offer the Open Box Feature with our shipping policy. When your order arrives, you can open the parcel box and check if you've received the correct product.

How it Works:

  • When your order arrives, carefully open the parcel box.
  • Check if the product inside matches what you ordered.
  • If everything looks good, you're all set!
  • If there are any issues, please contact our customer service team immediately for assistance.

Important Notes:

  • Please open the parcel box gently to avoid damaging the product inside
  • If you need to return or exchange your order, please refer to our return policy for instructions.

Thank you for choosing YOLO. We're dedicated to making sure your shopping experience is as smooth and enjoyable as possible.