Shipping Policy

At YOLO, we understand that accidents happen. That's why we're here to make your digital lifestyle process as smooth as possible for you.

Open Parcel Box Feature Policy

At YOLO, we want you to be delighted with your purchase. That's why we offer the Open Box Feature with our shipping policy. When your order arrives, you can open the parcel box and check if you've received the correct product.

How it Works:

  • When your order arrives, carefully open the parcel box.
  • Check if the product inside matches what you ordered.
  • If everything looks good, you're all set!
  • If there are any issues, please contact our customer service team immediately for assistance.

Why We Offer This:

  • We understand that sometimes mistakes happen.
  • The Open Box Feature allows you to verify your order right away.
  • It gives you peace of mind knowing you've received the correct product.

Important Notes:

  • Please open the parcel box gently to avoid damaging the product inside
  • If you need to return or exchange your order, please refer to our return policy for instructions.
  • This offer is valid for Karachi and Lahore only.

Delivery Time

Our standard delivery usually takes up to 2-3 working days in major cities and 3-5 working days in other cities. However, it may be delayed during sales, holiday periods, or due to unexpected circumstances. All orders are processed from Monday to Saturday, and orders placed on Sunday are processed on Monday

Delivery Charges

We offer free delivery all over Pakistan for all orders above Rs. 1,500/- and do not charge any hidden charges. Please do not pay any amount to the rider other than the item price.

Delivery Issues

In case of any delay, please call us at MOBILE NUMBER Our team will look into the issue and get back to you at the earliest.

Thank you for choosing YOLO. We're dedicated to making sure your shopping experience is as smooth and enjoyable as possible.